Price Promise

Terms & Conditons

• Contact us immediately as prices change all the time. We may not be able to beat a quote if the live prices have changed.
• We only beat quotes based on identical room types and board basis. If we find cheaper options, we will contact you with alternative quotes.
• Check the cancellation terms of the booking match ours. We won’t be able to match a non-refundable room type against a refundable room type.
• Sometimes competitor websites may display prices no longer available or otherwise incorrect and where we believe this could be the case we will check with the competitor / travel provider directly to make sure the price shown is accurate before refunding.
• We do not accept claims from customers who have made bookings with another travel provider and then attempt to make a claim.
• We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.
• The Price Match Guarantee will not apply if the cheaper offer on the other website is obtained via a limited time promotion, promo code, cash back, coupon, voucher or member’s discount.